Refund policy

If a brace doesn't work out for you, I want you to feel good about trying it anyway. Every order comes with a 90-day money-back satisfaction guarantee. If you're not happy with your purchase for any reason within that window, reach out and I'll make it right.

Warranty

Every product I sell is warranted against defects in materials and workmanship for 3 years. Normal wear and tear isn't covered under that warranty. Depending on your situation, I may recommend replacing a brace sooner than 3 years to keep you at the level of support you actually need. If you have warranty questions, reach out and I'll get you sorted.

Returns

To process your return the right way, I need a Return Authorization (RA) number with every return. Every outgoing shipment includes an RA form. Fill it out and send it back with your return so I can take care of you quickly.